Updates on Indonesian Immigration Regulations in response to Covid-19

Change of working hours

Due to the recent developments surrounding Covid-19, the Indonesian Embassy in The Hague has adjusted its service hours.
The Indonesian Embassy is open for visa services:

between 11.00 – 12.00

Indonesian Visa application at the Indonesian Embassy is only open for foreigners who have received the TELEX Approval Letter from the Directorate General of Immigration – Jakarta. The Indonesian sponsor has to apply for this at: https://visa-online.imigrasi.go.id/

Visa application can be done by appointment only. Our visa processing time is 5 working days (one week).

Visa application for foreigners living abroad

For foreigners residing abroad who wish to apply for a visa at our Embassy in The Hague, we highly recommend to arrange the visa application procedure through a visa agent so you don’t have to travel to The Netherlands in person.

The Dutch Government urges travellers arriving in the Netherlands from certain countries and regions to self-quarantine for 10 days. Even if you do not have any symptoms or if you have tested negative for COVID-19. Once in the Netherlands, you can self-quarantine at home or in temporary or holiday accommodation. Please follow the guidelines from the Dutch authorities through here

Protective measures for visitors

Please be advised that persons displaying symptoms of fever (more than 38°C), coughing, or shortness of breath, will not be admitted to the Embassy for health security reasons. Mandatory temperature scanning will take place upon entering the Embassy. Any person displaying a high fever will be asked to leave the Embassy’s premises.

Be sure to frequently and regularly clean your hands with a desinfectant or wash them with soap and water. Furthermore, avoid touching your eyes, nose and mouths. Please bring your own hand sanitizer with you.

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Dispose of the used tissue immediately. Please wear a facemask while you are visiting our Embassy.

Travel Restrictions

The Regulation of the Ministry of Law & Human Rights No. 11 of 2020 regarding the Temporary Travel Ban into Indonesia for Foreign Nationals is still in effect, until further notice. Also the Visa Exemption and Visa on Arrival services are still suspended. All foreign visitors are restricted to enter and transit through the Indonesian territory.

This travel restriction does not apply to:

  • Children of dual citizenship with a foreign passport and registered in the immigration system as an Indonesian citizen;
  • Holders of Diplomatic Stay Permit and Official/Service Stay Permit.
  • Holders of Diplomatic Visa and Official/Service Visa,
  • Holders of Temporary Stay Permit and Permanent Stay Permit (Permanent Residents/KITAS and KITAP) with a valid Multiple Re-entry Permit.
  • Holders of a Visit Visa or Limited Stay Visa
    • Visit Visa will be granted to foreinger with a single-entry visa (B211) for the following purposes:
      1. an emergency and essential work;
      2. a business meeting;
      3. purchase of goods;
      4. a probationary period for foreign workers;
      5. a medical, food, and humanitarian aid worker; and
      6. a crew member who joins the vessel in Indonesia.
    • Temporary stay visa will be granted to foreigeners for a work activity and/or non-work activity.
    • Temporary stay visa for the work activity is granted to a foreign worker:
      1. as a professional or expert;
      2. who joins to work on ships, on vessels, or installations operating in the Indonesian maritime zone, territorial sea, continental shelf, and Indonesian Exclusive Economic Zone;
      3. whose job is quality control of goods or products;
      4. who conducts workplace inspections and audit;
      5. whose work with an aftersales service;
      6. who installs and repairs machine;
      7. with a non-permanent work in constructions;
      8. with a probationary period for skilled works.
    • Temporary stay visa for the non-work activity is granted to a foreigner for:
      1. a foreign investment;
      2. a family reunion (spouse);
      3. retirement

All foreign visitors are required to submit the following additional documents during visa application:

  • Health certificate (in English) issued by relevant health authorities from their respective countries. The health certificate should mention that the person concerned is fit enough to travel and free from respiratory infection symptoms (fever, cough, sore throat, a cold, short of breath) and proof of a negative PCR test. The letter is valid for max. 7 days
  • Statement of willingness (in English) to be quarantined by the Government of the Republic of Indonesia for 14 days at designated facilities conducted by the Indonesian government or self-quarantine

The traveller must also take these letters on their journey.

Electronic Visa (E-Visa)

In addition to TELEX visa the Directorate General of Immigration in Jakarta is currently also issuing Electronic Visas (E-Visa). Check the slides for more info

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When you receive a document from the Directorate General of Immigration that clearly states E-Visa, you don’t have to apply for the visa in person at our Embassy in The Hague anymore and can travel to Indonesia directly.