Updates on Indonesian Immigration Regulations in response to Covid-19

Change of working hours

Due to the recent developments surrounding Covid-19, the Indonesian Embassy in The Hague has adjusted its service hours.
The Indonesian Embassy is open for visa services:

ON TUESDAY AND THURSDAY
between 11.00 – 12.00

Indonesian Visa application at the Indonesian Embassy is only open for Diplomatic Visa, Official/Service Visa application, or foreigners engaged with essential work in Indonesia for National Strategic Projects who have received the TELEX Approval Letter from the Directorate General of Immigration – Jakarta.
Visa application can be done by appointment only.

Visa application for foreigners living abroad

For foreigners residing abroad who wish to apply for a visa at our Embassy in The Hague, we highly recommend to arrange the visa application procedure through a visa agent so you don’t have to travel to The Netherlands in person.

The Dutch Government urges travellers arriving in the Netherlands from certain countries and regions to self-quarantine for 10 days. Even if you do not have any symptoms or if you have tested negative for COVID-19. Once in the Netherlands, you can self-quarantine at home or in temporary or holiday accommodation. Please follow the guidelines from the Dutch authorities through here

Protective measures for visitors

Please be advised that persons displaying symptoms of fever (more than 38°C), coughing, or shortness of breath, will not be admitted to the Embassy for health security reasons. Mandatory temperature scanning will take place upon entering the Embassy. Any person displaying a high fever will be asked to leave the Embassy’s premises.

Be sure to frequently and regularly clean your hands with a desinfectant or wash them with soap and water. Furthermore, avoid touching your eyes, nose and mouths. Please bring your own hand sanitizer with you.

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Dispose of the used tissue immediately. Please wear a facemask while you are visiting our Embassy.

Travel Restrictions

The Regulation of the Ministry of Law & Human Rights No. 11 of 2020 regarding the Temporary Travel Ban into Indonesia for Foreign Nationals is still in effect, until further notice. Also the Visa Exemption and Visa on Arrival services are still suspended. All foreign visitors are restricted to enter and transit through the Indonesian territory.

This travel restriction does not apply to:

  • Children of dual citizenship with a foreign passport and registered in the immigration system as an Indonesian citizen;
  • Holders of Temporary Stay Permit and Permanent Stay Permit (Permanent Residents/KITAS and KITAP) with a valid Multiple Re-entry Permit.
  • Holders of Diplomatic Visa and Official/Service Visa,
  • Holders of Diplomatic Stay Permit and Official/Service Stay Permit.
  • People engaged with Medical Services and Delivery of Supplies ,and holders of a humanitarian visa (humanitarian assistance),
  • Airline and Maritime Crews including Land Transports.
  • People whose travel is associated with essential work for NATIONAL STRATEGIC PROJECTS such as infrastructure or construction with approval from the Director-General of Immigration.

Additional exceptions:

Holders of Temporary Stay Permit / Permanent Stay Permit (KITAS/KITAP) and/or Multiple Re-entry Permit (MREP) that has expired while abroad, are allowed to return to Indonesia after being in the possession of an approval letter issued by the relevant authorities. The sponsor in Indonesia has to apply for this:

  • Sponsors of foreign nationals who hold a Stay Permit as Foreign Worker (C312) must obtain a notification letter from the Ministry of Manpower.
  • Sponsors of foreign nationals who hold a Stay Permit as Investor (C313/C314) must obtain a recommendation letter from BKPM (The Indonesian Investment Coordinating Board). 
  • Foreign nationals who hold a Stay Permit for Family Reunification 
    (C317) do not require an approval letter and can directly enter Indonesia 

The holder of the Temporary Stay Permit / Permanent Stay Permit (KITAS / KITAP) shall return to Indonesia and immediately extend their Stay Permit at the local immigration offices, before 31 December 2020

If you do not extend your visa during the grace period, you must apply for a new visa accordingly.

The holders of an expired Temporary Stay Permit/ Permanent Stay Permit (KITAS / KITAP) and/or Multiple Re-Entry Permit can only enter the Indonesian territory through the following airports:

  • Soekarno-Hatta International Airport, Jakarta
  • Ngurah Rai International Airport, Denpasar
  • Juanda International Airport, Surabaya
  • Kualanamu International Airport, Medan
  • Hang Nadim International Airport, Batam
  • Batam Centre International Seaport, Batam
  • Citra Tritunas International Seaport, Batam

All foreign visitors, as specified above, arriving in Indonesia are required to:

  • Hold a Health certificate (in English) issued by relevant health authorities from their respective countries. The health certificate should mention that the person concerned is fit enough to travel and free from respiratory infection symptoms (fever, cough, sore throat, a cold, short of breath) and proof of a negative PCR test. The letter is valid for max. 7 days
  • Statement of willingness (in English) to be quarantined by the Government of the Republic of Indonesia for 14 days at designated facilities conducted by the Indonesian government or self-quarantine

Automatic Visa Approval (Visa TELEX) Revalidation and Automatic Visa Revalidation

The Directorate General of Immigration in Jakarta will automatically revalidate the visa approval letter (TELEX), issued after 1 January 2020, which has not been processed at the Indonesian Embassy / Consulate, after the state of emergency is declared over by the National Disaster Mitigation Agency, or BNPB.
The visa approval letter (TELEX) will then be valid for 60 days.

The Directorate General of Immigration in Jakarta will also automatically revalidate visas, issued after 1 January 2020, which has not been used for traveling to Indonesia due to the Covid-19 pandemic, after the state of emergency is declared over by the National Disaster Mitigation Agency, or BNPB.
Then the visa has to be used within 90 days to enter Indonesia.

Information for Foreign Nationals who are still residing in Indonesia

Holders of valid Stay Permits (ITK, ITAS, ITAP) residing in Indonesia can now extend their Stay Permits at the local Immigration Offices in Indonesia

  • Holders of valid ITK can extend your stay permit at the local immigration office.
    • You can extend your ITK until the Covid-19 outbreak in Indonesia is over/available transports leaving Indonesia/a new visa and stay permits regulation is issued. Each of ITK extension is valid for 30 days.
    • Holders of an expired ITK that cannot get extended anymore must leave Indonesia, before 20 September 2020, or
    • An onshore application can be made for a new Visitor Visa or Temporary Stay Permit on https://visa-online.imigrasi.go.id/ without leaving Indonesia.
    • Holders of ITK can also apply for a status change to ITAS.
    • Each of your visa and stay permit application requires a sponsor who must meet sponsorship obligations in Indonesia.
    • You can collect your new Visa and Stay Permit at the local immigration office, as stated in the Visa Approval (telex)
  • Holders of Temporary Stay Permits (ITAS) can extend the ITAS at the local Immigration Office.
    • Holders of an expired ITAS that cannot get extended must leave Indonesia before 20 September 2020, or
    • An onshore application can be made for a new Visitor Visa or Temporary Stay Permit on https://visa-online.imigrasi.go.id/ without leaving Indonesia.
    • The application can be made after your sponsor returns the Immigration Document (ITAS) to the immigration office.
    • Each of your visa and stay permit application requires a sponsor who must meet sponsorship obligations in Indonesia.
    • You can collect your new Visa and Stay Permit at the local immigration office, as stated in the Visa Approval (telex).
  • Holders of Permanent Stay Permits (ITAP) can extend the ITAP at the Local Immigration Office.
    • Holders of an expired ITAP that cannot get extended must leave Indonesia before 20 September 2020, or
    • An onshore application can be made for a new Visitor Visa or Temporary Stay Permit on https://visa-online.imigrasi.go.id/ without leaving Indonesia.
    • The application can be made after your sponsor returns the Immigration Document (ITAS) to the immigration office.
    • Each of your visa and stay permit application requires a sponsor who must meet sponsorship obligations in Indonesia.
    • You can collect your new Visa and Stay Permit at the local immigration office, as stated in the Visa Approval (telex).
  • Holders of Visa on Arrival (VOA) can extend your ITK until the Covid-19 outbreak in Indonesia is over/available transports leaving Indonesia/a new visa and stay permits regulation is issued. Each of ITK extension is valid for 30 days.
    • Visa on Arrival that cannot get extended anymore must leave Indonesia, before 20 September 2020, or
    • An onshore application can be made for a new Visitor Visa or Temporary Stay Permit on https://visa-online.imigrasi.go.id/ without leaving Indonesia.
    • Each of your visa and stay permit application requires a sponsor who must meet sponsorship obligations in Indonesia.
    • You can collect your new Visa and Stay Permit at the local immigration office, as stated in the Visa Approval (telex)
  • Holders of Visa Exemption must leave Indonesia, before 20 September 2020, or
    • An onshore application can be made for a new Visitor Visa or Temporary Stay Permit on https://visa-online.imigrasi.go.id/ without leaving Indonesia.
    • Each of your visa and stay permit application requires a sponsor who must meet sponsorship obligations in Indonesia.
    • You can collect your new Visa and Stay Permit at the local immigration office, as stated in the Visa Approval (telex)

For more detailed information, please check the website of the Directorate General of Immigration in Jakarta, through here