Updates on Indonesian Immigration Regulations in response to Covid-19

Change of working hours

Due to the recent developments surrounding Covid-19, the Indonesian Embassy in The Hague has adjusted its service hours.
The Indonesian Embassy is open for visa services:

ON TUESDAY AND THURSDAY
between 10.00 – 12.00

Indonesian Visa application at the Indonesian Embassy is only open for Diplomatic Visa, Official/Service Visa application, or foreigners engaged with essential work in Indonesia for National Strategic Projects who have received the TELEX Approval Letter from the Directorate General of Immigration – Jakarta.
Visa application can be done by appointment only.

Protective measures for visitors

Please be advised that persons displaying symptoms of fever (more than 38°C), coughing, or shortness of breath, will not be admitted to the Embassy for health security reasons. Mandatory temperature scanning will take place upon entering the Embassy. Any person displaying a high fever will be asked to leave the Embassy’s premises.

Be sure to frequently and regularly clean your hands with a desinfectant or wash them with soap and water. Furthermore, avoid touching your eyes, nose and mouths. Please bring your own hand sanitizer with you.

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Dispose of the used tissue immediately. Please wear a facemask while you are visiting our Embassy.

Travel Restrictions

The Regulation of the Ministry of Law & Human Rights No. 11 of 2020 regarding the Temporary Travel Ban into Indonesia for Foreign Nationals is still in effect, until further notice. Also the Visa Exemption and Visa on Arrival services are stil suspended. All foreign visitors are restricted to enter and transit through the Indonesian territory.

This travel restriction does not apply to:

  • Children of dual citizenship with a foreign passport and registered in the immigration system as an Indonesian citizen;
  • Holders of Temporary Stay Permit and Permanent Stay Permit (Permanent Residents/KITAS and KITAP) with a valid Multiple Re-entry Permit.
  • Holders of Diplomatic Visa and Official/Service Visa,
  • Holders of Diplomatic Stay Permit and Official/Service Stay Permit.
  • People engaged with Medical Services and Delivery of Supplies (humanitarian assistance),
  • Airline and Maritime Crews including Land Transports.
  • People whose travel is associated with essential work for NATIONAL STRATEGIC PROJECTS such as infrastructure or construction with approval from the Director-General of Immigration.

Additional exceptions:

Holders of Temporary Stay Permit / Permanent Stay Permit (KITAS/KITAP) and/or Multiple Re-entry Permit that has expired while abroad, are allowed to return to Indonesia after being in the possession of an approval letter issued by the relevant authorities:

  • Sponsors of foreign nationals who hold a Stay Permit as Foreign Worker (C312) must obtain a notification letter from the Ministry of Manpower.
  • Sponsors of foreign nationals who hold a Stay Permit as Investor (C313/C314) must obtain a recommendation letter from BKPM (The Indonesian Investment Coordinating Board). 
  • Foreign nationals who hold a Stay Permit for Family Reunification 
    (C317) do not require an approval letter and can directly enter Indonesia 

The holder of the Temporary Stay Permit / Permanent Stay Permit (KITAS / KITAP) shall return to Indonesia and immediately extend their Stay Permit at the local immigration offices, within 60 days from the 13th of July 2020, in accordance with the issuance of the Circular Note by the Directorate 
General of Immigration in Jakarta. 

If you do not extend your visa during the grace period, you must apply for a new visa accordingly.

The holders of an expired Temporary Stay Permit/ Permanent Stay Permit (KITAS / KITAP) and/or Multiple Re-Entry Permit can only enter the Indonesian territory through the following airports:

  • Soekarno-Hatta International Airport, Jakarta
  • Ngurah Rai International Airport, Denpasar
  • Juanda International Airport, Surabaya
  • Kualanamu International Airport, Medan
  • Hang Nadim International Airport, Batam
  • Batam Centre International Seaport, Batam
  • Citra Tritunas International Seaport, Batam

All foreign visitors, as specified above, arriving in Indonesia are required to:

  • Hold a Health certificate (in English) issued by relevant health authorities from their respective countries. The health certificate should mention that the person concerned is fit enough to travel and free from respiratory infection symptoms (fever, cough, sore throat, a cold, short of breath) and proof of a negative PCR test. The letter is valid for max. 7 days
  • Statement of willingness (in English) to be quarantined by the Government of the Republic of Indonesia for 14 days at designated facilities conducted by the Indonesian government or self-quarantine

Information for Foreign Nationals who are still residing in Indonesia

  • Holders of valid Stay Permits (ITK, ITAS, ITAP) residing in Indonesia can now extend their Stay Permits at the local Immigration Offices in Indonesia
  • Holders of Visitor Permits (ITK) who have been granted an Emergency Stay Permit can now extend their substantive permits unless the Covid-19 pandemic is declared over and there are available transports leaving Indonesia. It is also possible to convert your Visitor Permit (ITK) to Stay Permits.
    Holders of Visitor Permits can extend their substantive permits within 30 days of grace period from the date the Circular Note was issued.
  • Holders of Temporary Stay Permits (ITAS) who have been granted an Emergency Stay Permit can extend their substantive permits. It is also possible to convert the Temporary Stay Permits to Permanent Stay Permits after the extension of permit is granted.
    When the Temporary Stay Permit cannot be extended (no further extensions) shall leave Indonesia within 30 days from the date the Circular Note was issued.
  • Holders of Permanent Stay Permits (ITAP) who have been granted an Emergency Stay Permit can extend their substantive permits. When the Permanent Stay Permit cannot be extended (no further extensions) the holder shall leave Indonesia within 30 days from the date the Circular Note was issued.
  • Holders of Visa on Arrival (VOA) who have been granted an Emergency Stay Permit can extend their substantive permits unless the Covid-19 pandemic is declared over and available transports are leaving Indonesia. They must extend their permit within 30 days of grace period from the date the Circular Note was issued.
  • Holders of visa exemption (Free Visa) who have been granted an Emergency Stay Permit must leave Indonesia within 30 days from the date of the Circular Note was issued. 
  • Holders of Visitor Permit (ITK) or Temporary Stay Permit (ITAS) in Indonesia who have been granted a new visa tele can apply for the new ITK or ITAS at the local immigration offices. It is not required to apply for an Indonesian visa at the Indonesian Embassy / Consulate overseas. You will be granted a new ITK or ITAS after you make a payment for your new visa at the local immigration office.

Automatic Visa Approval (Visa TELEX) Revalidation and Automatic Visa Revalidation

The Directorate General of Immigration in Jakarta will automatically revalidate the visa approval letter (TELEX), granted after 1 January 2020, which has not been processed at the Indonesian Embassy / Consulate. After the state of emergency is declared over by the National Disaster Mitigation Agency, or BNPB, the visa approval letter (TELEX) will be valid for 60 days.

The Directorate General of Immigration in Jakarta will also automatically revalidate visas, issued after 1 January 2020, which has not been used for traveling to Indonesia due to the Covid-19 pandemic.  After the state of emergency is declared over by the National Disaster Mitigation Agency, or BNPB, the visa has to be used within 90 days to enter Indonesia.

For more detailed information, please check the website of the Directorate General of Immigration in Jakarta, through here